Contact Us

E-mail Support

Still have questions?
Email our Customer Service Department.

Phone Support

Want to place a phone order? Call our Customer Service Department at 1.800.294.0432

Customer Service Hours

Monday thru Friday - 9:00am to 5:30pm CST
Saturday & Sunday - Closed

Order Problems

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What's the status of my order?
My shipment must be lost

What is the status of my order?

To check the status of your order, you may contact Customer Service at customerservice@skyroo.com or click on the "Track Your Order" link located on the top header bar of the store.

My shipment must be lost

If you believe your package may be late or arrived at an incorrect address, please contact our Customer Service department. If your package was shipped through the US Postal Service and has not been delivered by the fourteenth day after shipment, it is considered lost and will be re-shipped. Reshipments are done only after customer address verification.


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Contact Us E-mail Support Still have questions? Email our Customer Service Department. Phone Support Want to place a phone order? Call our Customer Service Department at 1.800.294.0432 Customer Service Hours Monday thru Friday - 9:00am to 5:30pm CST Saturday & Sunday - Closed Order Problems ← Back to Help What's the status of my order? My shipment must be lost What is the status of my order? To check the status of your order, you may contact Customer Service at customerservice@skyroo.com or click on the "Track Your Order" link located on the top header bar of the store. Back to top ↑ My shipment must be lost If you believe your package may be late or arrived at an incorrect address, please contact our Customer Service department. If your package was shipped through the US Postal Service and has not been delivered by the fourteenth day after shipment, it is considered lost and will be re-shipped. Reshipments are done only after customer address verification. Back to top ↑